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HELP CENTER

GENERAL

What is Dressmaking Academy?

Dressmaking Academy is the streaming platform dedicated to the world of high-end fashion design, with a special focus on bridal and formal couture.

Our platform offers dozens of video courses covering a wide range of topics, including pattern making, sewing, dressmaking, corsetry, skirts, and sewing business.

Dressmaking Academy provides a world-class online learning experience, allowing you to access video lessons anytime and anywhere, on your smartphone, tablet, or personal computer

Am I a good fit as a beginner?

Absolutely! Our courses are thoughtfully crafted to cater not only to seasoned professionals aiming to advance their fashion business but also to beginners eager to build their skills from the ground up with confidence.

Will this work in my country?

Our program boasts students from 130 different countries worldwide, proving its global effectiveness. 

With thousands of students from the USA, Mexico, Nigeria, Australia, New Zealand, South Africa, Ukraine, the United Kingdom, Russia, and across Europe and South America. Your location should never be a barrier to joining us. 

Don't let geographical concerns hold you back from this enriching experience.

Do you offer live offline classes in person?

Currently we are offering online classes only. 

USING DRESSMAKING ACADEMY

How to start learning?

Starting is easy. Simply choose and plan click on "SIGN UP" button, register, and ENJOY!

Classes are available online from any device.

How long is the course?

We offer dozens of video courses covering a wide range of topics, each averaging around 4 hours of content.

  

Our flagship program, the 'Bespoke Couture Accelerator,' is designed to span 24 weeks—approximately 6 months. However, you can extend your learning period or choose opt-out at any time. You are in complete control.

What do I need to start?

All you need to start is a sewing machine, internet access, a basic dress form, and a smile!

Our courses cater to both beginners and advanced designers alike.

Can I download the videos?

Videos are not available for download, but you can stream them online at any time from any device.

Can I download sewing patterns?

Yes, all patterns featured in our classes and Magic Pattern Maker app can be downloaded and stored in PDF format, optimized for easy printing on both A4 and Letter-sized paper with any home or office printer.

TROUBLESHOOTING

I payed for my class, but I don't see the videos.

Please ensure you check the following:

  • Log in to your account using your active username (email address).

  • If you paid with PayPal, check the email inbox associated with your payment profile for the login link.

  • Access the lessons from your Personal Dashboard, not the sales pages.

 

*Note: If you paid with PayPal, account activation may take up to 12 hours.

Videos are not loading.

We know it's frustrating when technical difficulties get in the way of you completing a lesson.

Here are a few possible solutions you can try:​

  • Check your internet connection. A weak internet connection will sometimes cause the videos to load slowly or slow down.

  • Clear your cache. Just clearing out some data and cookies may fix the issue.

  • Choose a lower video resolution for faster buffering in the player settings. 

If none of these steps solve the problem, you can always contact us at info@dressmaking.academy and we will work together to solve this problem for you!

I don't see my active subscription in my profile, despite having access.

Most likely, you've subscribed via PayPal. You can see and manage your subscription plan directly from your PayPal account dashboard.

BILLING AND PAYMENTS

Why is my card is not working?

We accept all major credit and debit cards, as well as PayPal.

Please ensure that your card supports international transactions, has sufficient balance, and allows for recurring payments (subscriptions). Additionally, it is permissible for a trustee to make payments on your behalf if necessary.

How does the subscription work?

Subscription works much like Netflix or any other subscription service.

Monthly memberships are automatically billed each month until cancelled. Weekly subscriptions are also billed automatically each week until cancelled.

Annual memberships automatically renew 12 months after the first day of paid membership.

Cancelling your membership will not affect account access until the end of the current billing period.

How to cancel my subscription?

You can easily cancel your subscription at any time from the 'Billing' tab in your user profile. 

If you subscribed using PayPal, cancel your subscription from your PayPal account dashboard.

Will the Accelerator course subscription stop automatically after 24 weeks?

No, your subscription will continue until you cancel it. You may have access to the program for as long as you need.

What if I want to keep my access forever?

The best option is to purchase the Lifelong VIP membership.

With this membership, you'll have perpetual access to all current courses and features, as well as any new courses that are regularly added to the library.

Alternatively, you can purchase courses individually from the library and retain them in your dashboard.

How does the money-back guarantee work?

Our goal is to make sure that you have the best learning experience possible.
We offer a 14-day money-back guarantee on the VIP membership and a 7-day money-back guarantee on the Bespoke Couture Accelerator—no questions asked.

Make an informed decision: try it, and if it's not for you, you'll receive a full refund, no questions asked.

Additionally, we guarantee results: If, after completing the main program, you do not create a perfectly fitted corset, feel truly enlightened, or see an improvement in your dressmaking skills, you will receive a full refund.

What is the price in my currency?

All prices listed on the website are in US Dollars.

Use the currency converter provided below to view prices in your local currency.

Any questions left?
Contact us at info@dressmaking.academy and we'll be happy to assist you!

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